Your best work is the 20%. I handle the rest.
I'm Boris — right-hand to talented solo founders & creators. Support, community, AI workflows, ops — taken off your plate so you can stay in builder mode.
For the past 15 years, I've been building and growing digital projects from scratch. I know what it's like to wear every hat
Every founder has to handle acquisition, conversion, retention, operations, support...
I know how difficult it is to be everywhere at once.
Focus is key to grow a business. → 20% of the work drives 80% of your growth. Everything else? That's where I come in.
I help solo founders and creators who are great at what they do but drowning in the rest. I run the ops so you can run the show.
The goal is simple: get your calendar back so you focus on what you do best.
— Boris
The boring, essential stuff — handled.
You didn't start your thing to answer support tickets at 11pm and burnout. That's where I come in.
Customer support L2
Real answers to complex tickets, fast. Your users feel heard. You never see the queue.
Community operations
Discord, Slack, Circle. Moderation, onboarding, engagement — making a space feel alive, not abandoned.
Email sequences & lifecycle
Welcome flows, launch campaigns, re-engagement... Written in your voice, tested, shipped.
Light vibe coding
Fixes, landing pages, small integrations. The backlog items that never make it to a real dev sprint.
Content repurposing & ops
One long-form piece becomes a newsletter, five posts, and a thread — on schedule, in your voice.
General ops & admin leverage
Inbox triage, vendor coordination, SOPs, the small fires. The things that quietly drain a founder's week.
I'm not a VA. I'm the operator you can trust with your passwords.
Fluent in the stack your team already uses.
No onboarding tax. I plug into your workflows on day one.
Ten years in a market where trust was the only currency.
I ran a digital goods business in an environment where fraud was the default and buyers had every reason to disappear after one bad interaction.
The only way to survive — let alone scale past 20,000 transactions — was to be absurdly reliable. Reply fast. Fix what breaks. Never make the customer chase you. When disputes came up, I learned to win them — or to turn an angry buyer into a five-star review.
That's not a methodology I learned in a course. It's a habit, worn in over thousands of touchpoints.
Simple, low-risk, no lock-in.
No month-long onboardings. No 40-page proposals. If we're a fit, you'll know within a few weeks.
Intro call
Twenty minutes. You tell me what's eating your week. I tell you honestly if I can help.
Four-week trial
We pick one painful workflow. I take it over, document it, and prove the value. Flat fee, no commitment after.
Long-term engagement
If it's working, we extend. Scope grows as your trust grows.
Ready to get some of your time back?
The first call is 20 min. Free. Worst case, you walk away with a clearer picture of what to offload.